Job Posting: Client Solutions Specialist
Location: Athens, Alabama is situated in the heart of North Alabama, just 25 miles west of Huntsville and minutes from the Tennessee state line. It offers easy access to major highways, including I-65 and Highway 72
Employment Type: Full-Time
Department: Client Experience & Support
About the Role
We are seeking a friendly, solutions-driven Client Solutions Specialist to join our team. This role is ideal for someone who loves connecting with people, understanding their needs, and guiding them toward the best possible solutions. Rather than focusing on traditional “sales,” this position centers on providing an exceptional customer experience and building relationships based on trust, support, and expertise.
What You’ll Do
Serve as a primary point of contact for clients, both new and returning
Listen actively to understand each client’s needs, challenges, and goals
Provide tailored recommendations and solutions that create meaningful value
Guide clients through available options and support them in making confident decisions
Maintain accurate client records, follow-up actions, and communication notes
Collaborate with internal teams to ensure a seamless client experience
Offer ongoing support to strengthen relationships and encourage long-term loyalty
Assist with outreach and engagement initiatives to connect with prospective clients
What Makes You a Great Fit
You genuinely enjoy helping people and building positive connections
Strong communication, active-listening, and problem-solving skills
Ability to translate complex information into simple, friendly explanations
Organized, detail-oriented, and confident in managing multiple conversations
Comfortable working in a fast-paced, client-focused environment
Prior customer service or client-facing experience is preferred
Why You’ll Love Working With Us
A supportive team that values collaboration and service
Opportunities for professional growth and development
Competitive compensation with performance incentives
Comprehensive benefits package
A positive, people-focused culture where your contributions truly matter
Benefits
In addition to career-long personal development, our associates enjoy a number of benefits, including:
Health Insurance
Dental Insurance
Paid Vacation
Paid Holidays
Employee Discount Pricing on vehicles
Vision Insurance
Life Insurance
5 day work week (closed on Sunday)
Multiple Inventories/Dealerships to get inventory from
